Home NEWS CUSTOMER COMPLAINTS Complaint Against Auto Rickshawalas at R City Mall

Complaint Against Auto Rickshawalas at R City Mall

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I live in Hiranandani Gardens. I would really appreciate if we could all join in and do something about the auto rickshaws outside R City Mall.

Here’s what happened :

On 19/07/2010 my husband and I tried to get an auto at 9pm. We were carrying a lot of shopping bags. There were plenty of auto rickshaws parked at the entrance of the mall. When we asked them to drop us to Hiranandani galleria. They simply refused. We asked every auto rickshaw but no one was willing. My husband was worried because i am heavily pregnant. We had to stand there in the rain for an hour. I’ve never felt so helpless, so angry and frustrated in my entire life! It was such a horrible experience! Finally by some miracle we hailed a passing auto in the main road and went home. This is not the first incident, whenever we go to RCT mall at night, we face this problem along with other civilians. This happens in a regular basis. The auto rickshaw drivers there are very picky about their customers. They will drop someone to Juhu but refuse to drop anyone who lives nearby unless you pay them 30 rupees extra . I have written down a few auto rickshaw numbers. We were a bit frightened when they started yelling at us. I hope these come in handy.

What really annoys me is if these people refuse to take passengers, what are they doing outside the mall? You should chase them away. We the civilians of Mumbai have been paying their recent fare hike rates, what else do they want??!!

I would really appreciate if something can be done about this matter.

Stacey Hieriem

* Picture used for representation purpose only*


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  1. admin


    July 28, 2010 at 8:38 pm

    For all the people who use autos and have to hear no I won’t go there, here’s some good news. You can write to jcptraffic@trafficpolicemumbai.org or for Hiranandani, Powai, you can also write to ei.traffic.sakinaka@trafficpolicemumbai.org.
    There are phone numbers to but they ask that you send them an email and they’ll follow up. 022-24937755, 022-24937746, 022-24937747


  2. Madhavi

    July 28, 2010 at 8:46 pm

    Similar experience at R City Mall, had to walk back home to powai in heavy rain with daughter in tow. It was a really horrible experience with all the traffic and the slush and water logging.

    These guys deserve all the doses they get from people.

    Thanks for the phone numbers!


  3. Stacey

    July 29, 2010 at 10:59 am

    Thank you very much people. I’ve written to JCP traffic police on that very day but haven’t got any response yet. I’ll try sending an email to sakinaka police and hope someone will help.


  4. sinu

    August 6, 2010 at 1:36 pm

    Here’s a new initiative against it.. lets all join it..


  5. andrea

    August 7, 2010 at 12:32 am

    Hi Fellas!

    Well, I am an expact living in Mumbai, and sorry for my sincerity: IT HAPPENS IN EVERYWHERE!
    I try to understand their point of view, it really, makes no sense! If they don’t want to work, why they are there?
    We must “beg” for their mercy! It is a ridicolous situation!!!
    I hope one day this situation can change in a positive way….

    I agree with you, guys!! It has to stop!!Someone must do something!
    India, incredible India!


  6. Melissa

    August 21, 2010 at 12:47 pm

    I cant count how many times they have done this to me! They will NOT go to Powai, but they will get off there lazy arses for an additional 50 rupees! The laziest and greediest bunch of people ever.. Just a shame! I have complained countless times, all to no avail…


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