Sources said that a main gas pipeline was damaged because of digging done by two utility operators, necessitating the temporary disconnection of supply.
“It was frustrating getting up in the morning and finding out I could not cook at all,” a woman office-goer said. For nearly 90% of the affected residents, there was no supply till 11am. The rest saw supply restored around noon.
MGL officials said safety was their primary concern and supply was not restored until it became safe to do so. The officials said extensive digging of the road was carried out on Monday night without informing them.
MGL got the Greentech Safety Award 2013-Gold Category this year in the city gas distribution sector for its safety management standards.